Terms and Conditions of Engaging my Services

·    Life Coaching: You will be entering into a professional working relationship with me, Raven Wells, as a life coach. I am not a psychiatrist, medical doctor or psychotherapist. I do not diagnose psychological or medical conditions. The information and coaching I provide does not constitute legal or professional advice nor is it intended to be. Any business coaching that occurs is not a substitute for engaging the services of a CPA or Attorney.

·      Liability:  Any decisions you make, and the consequences thereof are your own. Under no circumstances can you hold me liable for any actions that you take. You agree not to hold me liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials, techniques, or coaching.

·      Personal Effort: Results are not guaranteed. Your results will be entirely conditional on your level of effort and engagement in the coaching process.  Developing new life patterns and transforming old limiting habits, involves effort and discomfort. At times you will be asked to follow through on specific action items, involve friends or family in your process, make signed commitments and agree to consequences if you do not follow through on your commitments. Before entering into this relationship, be clear that your willingness to make efforts outside of our session time and stay committed through windows of temporary discomfort, will be major factors in your success. Do not engage in my services if you do not see yourself as likely to put in the personal work, tolerate some difficulties or be willing to accept accountability for the actions you agree to. 

·      Payment:  I accept all major credit cards, checks, cash and Venmo (I prefer checks but they are not required). I am not set up to accept insurance payments. You will be personally responsible for payment at the time of each session unless other arrangements are made. 

·      Cancellations:  You may cancel and/or reschedule sessions with a 24-hour notice. Except in emergencies, you will be charged full price for sessions cancelled with less than 24 hours notice. If you do not show up or call within the first 20 minutes of the scheduled session time, the session will be considered cancelled and I will potentially not be available.

·      Confidentiality: What occurs in the course of coaching is confidential with the following exceptions: if you sign a release form, if you appear a danger to yourself or to others, legal circumstances requiring me to disclose and professional/collegial supervision (during which, I do not disclose client’s personal identities). I will not disclose to anyone that we work together or share information about you without your permission. If we meet in public, I will not disclose that you are a client and may make up a cover story to explain my connection to you. You are welcome to disclose your working relationship with me.

·      Termination: Either of us can discontinue the working relationship at any time. If you find that our work together is not satisfactory, I recommend you address this with me directly and if no successful adjustments can be made, I recommend we discontinue. Likewise, if I feel you are not applying yourself to the actions we agree to, I will address it with you directly and if no successful adjustment is made, I will discontinue the working relationship. If we work together for longer than 3 months, I request as part of our agreement to work together, that we end with a formal closing session.

·      Professional Conduct: In a professional relationship, direct sexual intimacy between a coach and a client is never appropriate, there are no exceptions. 

·      Availability/Communication:  I will occasionally take a day, a week, or more time off. I will occasionally have to reschedule or cancel appointments with you. I will do my best to respond to your communications in a timely fashion but there will be times when I’m unable to communicate. The optimal way to communicate with me is via texts to (seven two zero) 275-5818. I do not recommend you email me at all as it is the least effective way to contact me and I often will not reply. 

·      Handouts: It is very likely that I will provide you with relevant copywritten coaching documents. These documents are for your personal consumption and use. Under no circumstances are you allowed to redistribute, publish, or utilize the documents, or the information in the documents, for any purpose outside your personal use, without my consent.